Find and update your contact details by going to My Membership and Your Contact Details. If you receive your journals in the post it is particularly important to let us know if you move house to ensure that your journals are still delivered. Please also let us know if you change practice.

We have a range of membership types to suit different members, if you need to change your membership type please contact us via email or phone. Examples of membership regrades include:

• If you were previously a student member but have now graduated you will need to become a concessionary member
• If you have been qualified for more than three years you will need to regrade to our ordinary membership
• If you are taking a career break, on maternity/paternity leave or earning less than £15,000 p/a you are eligible for our concessionary membership
• If you were previously an ordinary or concessionary member and have now retired you can switch to a retired membership

All invoices and receipts associated to your membership can be found by going to My Membership and Your Invoices and Receipts. If you are unable to find an invoice or receipt please contact the office.

If payment is not made in the first 7 days after creation of an invoice you will receive reminders until it is paid off in full. All outstanding invoices are available to view by going to My Membership and Your Invoices and Receipts. If you are unable to find an outstanding invoice please contact the office.

Direct debit payments are available to members with UK bank accounts and payments can be made in annual or monthly installments. Members with direct debit instructions will automatically renew each year unless otherwise stated. If you would like one less thing to remember each year, you can set up a direct debit payment by completing this form and returning it to us. Please remember to let us know if you would like to pay monthly or annually, we will assume you have opted for annual unless you state otherwise.

Please note that if you have recently joined BEVA it will take between 12 and 24 hours for your access to the e-learning platform to be granted. 

If you have not recently joined us please contact the office and we will solve any problems preventing you from accessing our materials.

Please note that it will take 24 hours for new members to gain access to our apps.

If you have not recently joined us, please contact the office and provide us with the error message you are receiving, your membership number and email address. We will then send this information to our app manager who will reset your access, this will take around 24 hours.

If you have opted to receive your journals in the post you can expect to receive EVE every month and EVJ every other month. We use the address you have given us to deliver your journals, so if you haven't receive your latest editions please check your current address by going to My Membership and Your Contact Details. If this is incorrect please update it here and send us an email so we can ensure that we have the correct address on our records. If your journals are returned undelivered we will strip your address from your record and email you to ask for an updated one, if you have no address on your record please add it and let us know.

If your address is listed correctly please get in touch and we will look into why you haven't received your journals.

Please note that due to covid-19 our publishers are experiencing disruption to their workflow. Printing and distribution of journals has therefore been suspended until the situation improves.

We love to receive pieces from our members and have a range of projects you can get involved in. Currently we are looking for the following member stories:

• My COVID-19 experience - let us know how you are coping with the challenges posed by Coronavirus
• A Day in the Life of... - what does your average day look like?
• My fondest memory of volunteering with the BEVA Trust - if you have volunteered with us we would love to hear what you enjoyed most about it

To find out more about writing for us please contact Fiona Williams.