“We all make mistakes; it’s how our teams deal with them and learn from them that is important.
“We understand that errors can be costly in practice, impacting our patients, causing stress for our teams, and financially impacting our businesses,” says Pam Mosedale, Chair of the RCVS Knowledge Quality Improvement Advisory Board, “and that is why we are providing practical free support for all veterinary teams.”
RCVS Knowledge have released their sixth series of their Quality Improvement (QI) Boxset, Learning from everything – Significant Event Audits and root cause analysis. This series teaches veterinary teams how to use significant event auditing and root cause analysis tools to investigate an event to uncover what went wrong and what went right to lead to improvements in quality of care.
The Charity’s QI Boxset, supporting tools, and templates, break down the steps from start to finish so that anyone in practice can use a tried and tested framework to reflect and share learning and contribute towards profession-wide improvements.
The tools enable teams to put structures in place to establish a learning culture. They enable teams to work together to support the safety and wellbeing of one another so that they can continue to provide safe, quality care for patients.
Available to the whole veterinary team, the QI Boxset can be accessed at RCVS Knowledge Learn.